A convenient
prescription
process

PTC Cares™ manages each step of the prescription process

PTC Cares and its team of dedicated case managers are here to answer questions about accessing medication, offer services, and provide ongoing support for the first prescription and throughout treatment.

PTC Cares can also assist you on how to complete the Prescription Start Form so your child can get started on treatment with EMFLAZA®.

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Once patient enrollment has begun, PTC Cares manages each step of the prescription process

PRESCRIPTION WRITTEN

You and your child’s healthcare provider will need to complete, sign, and submit a Prescription Start Form (PSF), which acts as both a prescription and a consent, to receive support from PTC Cares and access EMFLAZA for patients who are eligible.

WELCOME CALL

You will be assigned a PTC Cares Case Manager who will call you on receipt of your Prescription Start Form to confirm your insurance and demographic information, assist with potential questions you may have about the medication or medical condition, and discuss the process and next steps to obtain treatment.

INSURANCE BENEFITS INVESTIGATION

Your case manager will conduct a benefits investigation and offer prior authorization support.

PATIENT ASSISTANCE

Your case manager will evaluate financial and copay assistance eligibility, explain insurance benefits, and provide connections with family support groups.

SPECIALTY PHARMACY DELIVERY

EMFLAZA is only available from a specialty pharmacy. The specialty pharmacy will contact you to arrange delivery and provide a tracking number if needed.

REFILLS ON TIME, EVERY TIME

Your PTC Cares team will confirm your prescription receipt and call you to schedule the next refill to ensure it arrives on time.

For information about PTC Cares

Call 1-844-4PTC-CARES (1-844-478-2227)
Monday—Friday 8 am—8 pm, ET